We LOVE our volunteers!

Did you know Face to Face now has online volunteer scheduling?

Please visit our new site for volunteer opportunities at https://facetoface.volunteerhub.com and click the “Create Account” link in the top-right corner to create your volunteer account. Once you create your account and are approved, you will be directed to a list of volunteer opportunities. Just click on the “Sign Up” button next to an opportunity. Thank you for supporting this effort!

Sign Up Here!

Face to Face continues to evaluate safety for staff and guests during the COVID-19 pandemic. While in the green phase, Face to Face is ready to request help from a small number of volunteers. We currently have a limited numbers volunteer shifts. If you are feeling healthy and not considered especially high risk by the CDC, we would love to have you volunteer with us. Individuals who volunteer with us will be asked to follow our guidelines and abide by our safety standards.


NEW THIS YEAR FOR VOLUNTEERS!! Face to Face is excited to introduce our new way to sign up for volunteer opportunities! Please visit our new site for volunteer opportunities at https://facetoface.volunteerhub.com and click the “Create Account” link in the top-right corner to create your volunteer account. Once you create your account and it is approved, you will be directed to a list of volunteer opportunities. Just click on the “Sign Up” button next to an opportunity. Thanks to our collaboration with VolunteerHub, it is now easy and convenient for you to sign up for opportunities that fit your schedule. Thank you for your support!


Any questions, please email the Volunteer Coordinator at becky@facetofacegermantown.org.

Volunteer Opportunities

We LOVE our Volunteers!

Every Friday, Saturday, Sunday, Monday and Tuesday, dedicated volunteers give their time to help Face to Face clients. Some volunteers prepare or serve meals, some help in the Legal Center, Health Center or After-school program, or others might give their time and talent to our Auction fundraiser or computer lab. We rely on the energy and enthusiasm of over 200 volunteers each week to do all that we do!

Client Services

Dining Room (Fridays, Saturdays, Sundays, Mondays and Tuesdays):

  • Meal Prep: Assist with kitchen duties such as chopping vegetables, dishwashing, food pantry organization, and plating meals. Fridays, Saturdays, Mondays and Tuesdays: 9:30am–1:00pm, Sundays: 11:30am–2:30pm
  • Meal Serving: Help set-up, serve and clean-up the day’s meal. Fridays, Saturdays, Mondays and Tuesdays: 11:30am–2/2:30pm, Sundays: 1:00pm–4:00pm
  • Breakfast Help: Assist with meal prep and serving the breakfast. Fridays and Mondays 8:30am – 10:30am

Health Center: (Director-Donna Whitehead)
Saturday – 10:30 am – 2:30 pm; Sunday – 11:30 am – 2:30 pm

  • as a medical professional (M.D., D.O., RN, LPN), treat the health needs of our clients

Legal Center: (Director-Anna Brickman)
Monday and Tuesday – 10 am – 12 noon; Saturday – 12:00 pm – 2:00 pm

  • as a legal professional (attorney or law student), assist clients with various types of legal issues

Social Services: (Director-Ryan Ridley)

  • assist director of social services in identifying resources for clients having difficulties coping with everyday challenges
  • use your creative talents to work with our budding artists and writers

Computer Workshop:

  • Monitor clients in computer/internet usage

Event Support:

Maintaining our Facilities:

  • General Cleaning, Carpentry, Electrical and Plumbing Work, Painting, Photography, Security Substitute

New Volunteers

Thank you for your interest in Face to Face. At this time, we are operating with limited volunteer opportunities. If you are feeling healthy and not considered especially high risk by the CDC, we would love to have you volunteer with us. Individuals who volunteer with us will be asked to follow our guidelines and abide by our safety standards. All interested volunteers should contact the Volunteer Coordinator, Becky at 215.438.7939 or email becky@facetofacegermantown.org. Thank you very much!

Volunteer Application

Group Volunteers

Face to Face is grateful to their groups of volunteers. At this time, we only need a few volunteers per shift. Please keep checking back as to when Face to Face is able to offer a service experience for your group. Any questions, please feel free to email the Volunteer Coordinator at becky@facetofacegermantown.org. Thank you for your patience!

When our world has recovered from Covid-19, we can accommodate groups as large as eight to ten (8-10) for meal serving (Fridays-Mondays). For meal prep, we can accommodate groups as large as five (5) (Fridays-Mondays). We do accommodate larger groups (15 people) a few times a year. These groups will help with cleaning the facility, organizing our pantry, sorting donations, or whatever tasks might need to be completed at that time.
We ask that groups be flexible in the tasks given and understand that we may not be able to accommodate a large group depending on the time of year.
If you are interested in scheduling a group, please complete the group volunteer request form (Click here for PDF) and we will be in touch with more information.

Volunteers Workshop

Next Volunteer Workshop

Traumas of Poverty

Join us to gain insight into the lives of those we serve.  This workshop is on hold until further notice.

Other Ways to Help

Make a Meal/Casserole Cook Program

Every weekend we serve hundreds of dinners to local individuals and families and we are always in need of prepared frozen casseroles. We use approximately 20 casseroles for a complete dinner, but would appreciate as many as you can make for us. We have recipes and other information.

If you’d like to make this a more long-term commitment, consider joining our Casserole Cook Program. Prepare two casseroles 4-5 times/year in your own home. Face to Face provides recipe, food prep information, schedule etc. A wonderful way to help Face to Face with young children or if our schedule isn’t conducive to your schedule! Contact the Volunteer Coordinator if you’d like to join this program. 

Host a “Fill a Bag for Face to Face” Campaign

Distribute bags in your school/church/corporate community with instructions to fill the bag with items we need from the list below. Let the community know when you’re picking up the bags (one or two weeks later), and deliver to Face to Face. Here are items that we always need:

  • Septa Tokens are very much appreciated by our clients who cannot afford the transportation necessary to get to appointments, job interviews, work, or   Face to Face to use our services. You can purchase them at several stations or at www.septa.org.
  • Plastic Grocery Bags are used by both our diners, who sometimes save a portion of their meal for another day, and our health clinic clients to take home personal products.
  • Acme, Pathmark, CVS, Rite Aid, Walgreens & Target gift cards are given to the neediest in our community.
  • Personal Care Products: During the week about 50 one-to-one visits with our nurse and social services staff. Each weekend, clients are offered these products to take home: individual-wrapped bars of bath soap, shampoo, conditioner, deodorant, tooth paste and toothbrushes, skin lotion, and disposable razors. Although we are grateful for any size, smaller, travel-sized products best suit our needs.
  • Washeteria Supplies for when our guests need shower and laundry services: laundry detergent, towels, wash cloths.
  • Basic Garments: underwear & socks  (male, female and child), sweat suits for men and women
  • Dining Room Basics: coffee, sugar packets

Assemble Shower Kits for our Washeteria

An important part of our mission is to meet the basic needs of those we serve and we believe that there is no need more basic than having the opportunity to take a shower and put on clean clothes. When clients visit our Washeteria, they are given a zip-lock baggie containing a washcloth, trial-sized shampoo, soap, deodorant, shaving cream, lotion and a disposable razor. We are in constant need of these prepared shower kits as we give out a dozen or more every week. Those who use our Washeteria are also offered clean clothes and we are always looking for new men’s and women’s underwear and socks, as well as, new or slightly used sweatshirts, sweatpants and t-shirts for both men and women in small, medium, large and x-large sizes. We ask that all sweatpants have an elastic waistband.

Host a Coin Drive or Dress Down Day

Ask all of the students and teachers in your school to bring in a coin each day for as many days as you’d’ like: “Face to Face Coin Drive: Count It and Make It Count!” Campaign! You collect the coins and count to see how much you’ve collected. Or you can pay $1.00 to wear a certain color or dress in a specific theme (Eagles, Phillies, school colors) on a predetermined day in support of Face to Face. Either program would be perfect to add to your academic calendars!


Help in our garden during the spring, summer and/or fall. We can use help planting, weeding, picking. Contact the Volunteer Coordinator for more information.

*FOR MORE INFORMATION, please visit our Volunteer FAQs page or contact Face to Face’s Volunteer Coordinator Becky Messa at becky@facetofacegermantown.org.

We thank you for your interest in Face to Face!
We look forward to hearing from you soon.

Volunteer FAQs

At this time, our FAQs don’t quite apply to how we are currently operating, however, if you are considering volunteering with Face to Face, please take some time to review our Frequently Asked Questions page. If you have additional questions, please contact us and we will be happy to help you.

A: Before volunteering with us, all volunteers must complete an application and then meet with the Volunteer Coordinator. More information can be found on our How to Volunteer page.

A: Volunteers are required to be at least 12 years old. If you are under 12 years of age, we welcome your help with creating snack bags or our make a meal/casserole program (see Other Ways to Help).

A: Over 200 volunteers per week assist Face to Face in a myriad of ways. As a volunteer, you can help by preparing a meal, serving a meal, washing dishes, cleaning the hallway and stairs, or sorting donations. Often times, when a need arises, volunteers are ready to jump in to help!

A: After you meet with the Volunteer Coordinator, you will be able to schedule your first shift. The schedule often fills quickly, but we are certain you will find a date and time that works for you!

A: Yes, we accept volunteers who need to complete community service for school, extracurricular programs. Please visit How to Volunteer for more information.

A: There is no minimum number of days you are required to volunteer. Face to Face volunteers help as often as their schedule allows. Volunteers serve a few times a week, a few times a month, or once a year. It is up to your schedule and our availability of dates.

A: Volunteers on meal prep should arrive at Face to Face at 9:30am Fridays, Saturdays and Mondays. On Sundays, please arrive at 10am for meal prep. Expect to stay until 1pm.

If you are volunteering for meal serving, please arrive at 11:30am Friday, Saturday, Sunday and Monday. You can expect to stay until 2/2:30pm. When you sign up to volunteer, these times will be given to you as well.

A: Please review our How to Volunteer section and complete the group volunteer form.

A: Please dress appropriately. We ask that you wear comfortable clothing, but nothing too revealing. A long t-shirt and long shorts or pants is preferable.

A: Please make sure you let us know if you can’t make your scheduled shift. Face to Face counts on our volunteers to do what we do daily! We truly could not run our programs without you. Please email the Volunteer Coordinator as soon as you know you can’t commit to your scheduled time. This will give the Volunteer Coordinator time to hopefully find a replacement.